t & c
the fine print
This site is owned and managed by Urban Edge Home Gallery. Please read the following carefully as it contains terms and conditions that are part of your agreement with Urban Edge Home Gallery in the event that you proceed with a purchase. The use of this site is governed by the terms and conditions set out herein and by proceeding with a purchase using this site, you will be deemed to accept these terms and conditions.
Kindly check through your shopping cart and ensure that the item(s), size, quantity, and color are accurate prior to checking out - as we will not be able to change your orders once it has been processed, in order for us to send your order out as quick as possible.
Payment for orders can be made by via credit & debit cards from Visa and Mastercard. Goods will only be dispatched upon receipt of full payment for the cost of purchase and delivery charges.
Urban Edge Home Gallery also accepts offline bank transfers. If you opt for manual payment, please send us the payment verification slip to proceed your order.
In the event where we're unable to verify payments, Urban Edge Home Gallery will require the assistance of the customers to process the order as quickly as we can.
Prices displayed are in Malaysia Ringgit (RM) and is subject to change without notice.
Product colours may differ mainly due to colour calibration of individual's computer, and might appear brighter/darker in reality due to strong studio lighting used.
There might be a difference of 0.1-3.0cm between the actual item(s) received as compared to our given measurements, due to the way the product has been measured. This is not considered as a defect.
Handcrafted products are not 100% perfect. It's the craftsmanship that gives each product its unique character. Natural materials such as marble, leather, solid wood and brass have unique grains and patterns - no two pieces will be the same.
Leather: Leather is a natural product from animal hides, and therefore differs from hide to hide. Variations in the texture of the leather should not be considered a fault but inherent of the natural beauty and uniqueness of the leather. As every piece of leather is different and may accept colour dyes a little differently during the tanning process, this may cause irregularities in the consistency and depth of the colour. Leather will always have natural markings such as dents, scars, scratches, wrinkles or blemishes. These natural markings or irregularities should not be considered as a defect but rather indications of genuine leather. By purchasing leather goods from Urban Edge Home Gallery, you'd agreed to acknowledge the natural properties of leather.
Marble: Natural stones, as the name implies, are products of nature. There will be variations in texture, color, veining, and patterns. These differences and disparities are part of what makes the stone beautiful, and should not be considered as flaws. By purchasing marble goods, you acknowledge that natural stones vary in pattern, texture, and color. The actual stone delivered may differ from the sample or picture(s) shown. All product images and pictures on our website are put in place to give you a general idea about the color and veining variations in the stone and/or product.
Solid Wood: Solid wood, like all natural materials, may carry disparities in colour, blemishes, holes (that may or may not be filled), small cracks, worm holes and insect valleys which are not considered defects, but unique to each piece that gives our furniture character. Due to the variations caused by nature, over which the company has no control, a new piece of product sent to your home will not be the exact same as seen on our website. Slight variations between our photos online and your actual goods should be anticipated, hence it is not considered a defect. There are no two pieces that are ever exactly alike, which makes them a one of a kind piece made especially for you.
Urban Edge Home Gallery will make reasonable effort to ensure that shipping information, product price(s), product description(s) and other information on this site is correct. However, Urban Edge Home Gallery cannot guarantee the accuracy of the information and makes no warranties or representations as to its accuracy.
Urban Edge Home Gallery will not be liable for any loss or damage of any kind arising from the use of this site, including without limitation, direct, indirect, incidental, punitive and consequential loss or damage.
You agree to indemnify and hold Urban Edge Home Gallery, its partners and employees, harmless from any loss, liability, claim or demand, costs or expenses of any kind, including attorney's fees and/or other fees or expenses, made by any third party due to or arising out of your use of this website.
Urban Edge Home Gallery does not have control of and cannot guarantee that any content on third party links from this website will be safe from viruses, inaccurate information, or inflammatory material.
Urban Edge Home Gallery may withdraw items from sale and alter prices, products and or details of product specifications at its discretion and without notice. Urban Edge Home Gallery reserves the right to change these terms & conditions at any time and without notice. All changes are effective upon posting on this website.